Episode 11: Being a Beginner is Often the Key We Need for Empathy and Creativity with Carrie Jones
Carrie Melissa Jones is an author, online community strategist, and online community researcher.
Her work has influenced the world’s leading online brand communities including the American Medical Association, Google, and two U.S. presidential campaigns.
Her book Building Brand Communities: How Organizations Succeed by Creating Belonging recently won an Axiom Business Book Gold Medal.
SHARED WISDOM:
WISDOM #1 Being a beginner is the key to empathy and creativity.
Being a beginner taught me empathy for other newcomers, and such empathy is critical for designing welcoming experiences for others.
WISDOM #2 You are often the person you’ve been looking for.
The people who you’re looking for to save you and give you the things that you need are all around you, but you first need to work on yourself.
SHOW CREDITS
Charles Vogl, Host
Diana Pabalan, Associate Producer
Post Production by Podcast Fast Track
Theme Music Light Patterns
Is Written and Produced by Gil Talmi
Courtesy of Konsonant Music
Until next time, take it slower than you think you should.
